0137 246 2920


Thanks for Ordering at Rasoy.co.uk. If you are not entirely satisfied with your purchase, we're here to help.


You have 2-4 Hours to return an item from the time you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 7 Working days, depending on your card issuer's policies.


You will be responsible for paying for your own return costs for returning your item. Return/Delivery costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.